Time

Session

7.45am

Registration
Arrival tea and coffee

8.45am

Conference Welcome and Housekeeping
Sandi Givens, MC

KEYNOTE PRESENTATION

9.00am

Keynote Address
Janelle van de Velde, Linc Energy

Janelle van de Velde has spent the majority of her career in the role of Executive Assistant to Senior Executives in Brisbane across a broad range of industries.  With close to thirty years experience in the Executive Assistant role in both the private and public sectors, she has now made the transition from support staff to management.  Janelle currently works at Linc Energy, a Top 200 ASX listed company where she performs the role of Manage Investor Relations & Corporate Communications.  Some of her responsibilities include managing over 10,000 shareholders, being accountable for all internal and external communications and ensuring that all stakeholders of the business are kept up to date with the business initiatives. Janelle is looking forward to sharing her experiences with delegates of this year’s Office Professionals Conference.

10.00am

Morning tea

KEEPING YOUR HEAD IN THE GAME

10.30am

Emotional Intelligence
Greg Ducie, Institute for Health and Human Potential

Engaging, relevant and thought provoking, Greg’s presentation will help you understand the research, the core concepts and the practical benefits of the exciting field of Emotional Intelligence. You will learn why emotions are important, why there is a personal and economic cost to ignoring emotions, and what you can do to learn to be more emotionally intelligent. Grounded in research but driven by practicality, this session will include specific and common examples from the office situation. You will leave with a clear understanding of what you can do to leverage the benefits of Emotional Intelligence, along with some practical tools to help you build a more effective emotional environment at work and at home.   

Greg is a director of the Institute for Health and Human Potential.  He works full time designing and delivering training and coaching programs in Emotional Intelligence, mostly in the corporate sector.  His work has taken him to 18 countries around the world. As a management consultant, Greg delivered business change programs in many industries. Prior to his work as a consultant, Greg was an officer in the Australian Army for 10 years. Greg's academic training includes a Bachelor of Human Resource Development, an MBA, and he is now preparing to begin a PhD in emotional intelligence and leadership in 2010.
 

12.00pm

Managing your Boss
Ian Johnson, Deltapoint P/L

There are many opportunities for training in management, from front-line supervision to executive leadership. But what about managing upwards? How can you sell your ideas or key information up to your manager? How can you influence your peers? How can you improve your relationship with those up the food chain? Improve your performance appraisal? Develop effective networks? You will gain real understanding and skills from this one-day program that combines research into impression management with practical application of relationship management and communication skills.

Ian is a registered psychologist specializing in working with organisations and with individuals in the workplace. Ian holds Bachelor degrees in Behavioural Science and Psychology and has a PhD in Organisational Psychology. He works at the macro level with organization executives in strategic planning, change management, organizational communications and leadership programs.  Ian is in demand as a communications adviser, recently invited to Vietnam to work with its leading government department.
 

1.00pm

Lunch

LOOK THE PART AND BE BUSINESS SMART: ETIQUETTE AND STYLE

2.00pm

Style Counsel
Tanja Mrnjaus, id Couture
Tanja will discuss the following topics with delegates of the Office Professionals Conference:

• The basics of outfit composition
• Which colours which work for different people
• Key pieces for a corporate wardrobe
• Comfortable but stylish options for work
• Dress codes – what is appropriate for where? 
• How to build a great work wardrobe cost effectively
• How style and self confidence can affect your work

Tanja Mrnjaus is a fun and vibrant personal stylist. Her fashion expertise is a regular feature in the Australian media and not to mention Aussie wardrobes. As a professional image-maker her style consultancy ID Couture sees her and her stylists assist hundreds of men and women in Melbourne & Brisbane find their sense of style. Tanja is a resident stylist for Westfield Carindale and reports the hottest looks for FASHIONTREND, Style Magazines and Art of Man. Tanja supports the quote of “you can have whatever you want if you dress for it,” and as your stylist she is here to help you achieve this with a dynamic and creative experience. Tanja’s mission is to seamlessly fuse style with your identity. For more info please visit www.idcouture.com.

3.15pm

Afternoon tea

3.45pm

Business Etiquette
Patsy Rowe
Everyday of our business lives we’re being judged in three ways:

• how we look,
• how we speak and above all
• how we behave.

To get to the top in the business world means gaining an extra edge over the competition. If we’re polished and self-assured, people are impressed and judge us favourably, and often it’s their first judgement that sticks. Companies prefer to employ people who can effectively interact with clients and colleagues; people who can conduct themselves confidently in the boardroom or the executive dining room; people above all, who have good social skills.

After building her own home in Lindfield Sydney when she took on the role of site supervisor, Patsy wrote a light-hearted satire on the building industry, No Sweat, Not to Worry, She’ll be Jake. The book became a best seller and was followed by Am I Having Fun Yet?, Manners for the Millennium, Business Etiquette, You ARE Leaving Tuesday, Aren’t You?, Public Speaking and The Little Book of Etiquette and Secret Women’s Business.
Patsy was invited by the Minister of Consumer Affairs to join the Board of the Building Services Corporation where she was the first woman ever appointed to sit as a judge hearing cases against builders who over-charged or refused to complete a contract.
She now travels around Australia, New Zealand and the Far East speaking at more than 100 corporate engagements each year, reviews books and films on radio 2UE, 2MC and 4BC and in 2007, Patsy did more than 350 radio interviews on business etiquette.
Her two latest ventures are teaching etiquette on the outback School of the Air, and conducting “boot camp for blokes” where wives, mothers and girlfriends entrust their blokes to Patsy for a day of spit ‘n’ polish.

4.45pm

Conference Announcements & Prize Draws
AIOP QLD Presentation

5.00pm

Close of Day One of Conference

7.00pm to 11.00pm

Conference Dinner
Location: Hyatt Regency Sanctuary Cove, Poolside

7.45am

Registration
Arrival tea and coffee

8.50am

Housekeeping
Sandi Givens, MC

KEYNOTE PRESENTATION

9.00am

Keynote Address
Kristin Devitt, Babes in Business

Kristin Devitt is the founder and Managing Director of KD Public Relations, a nationally renowned PR agency based in Brisbane (www.kdpr.com.au). Kristin is mum to two beautiful girls, Louisa and Emmeline, aged 5 and 6, and wife to Family Law Specialist, Kieran McCarthy.

With nearly 20 years’ experience working in media and corporate public relations, Kristin has built a full-service agency that delivers all communications needs including issues management, marketing communications strategy and graphic design. The former Ten News presenter and reporter has an established network of media and corporate connections around Australia, and she is a specialist in making connections on behalf of individuals and organizations to help them grow profiles and profits.

Kristin is the co-founder and Director of Babes in Business, a networking organization for Brisbane’s top businesswomen. She also operates a media and presentation training business in partnership with Ten News presenter Bill McDonald and vocal coach Suzanne Stark. Kristin will be particularly discussing work/life balance and fabulous women who have inspired her at the Office Professionals Conference.

10.30am

Morning tea

TOOLBOX : CREATING AN ENVIRONMENT FOR SUCCESS

11.00am

Adopting wellness in your office: what are the benefits?
Emma Clarke, QUT Wellness Matters Program

Since 2004, QUT has offered a dedicated Wellness program to ‘Deliver to QUT employees a comprehensive voluntary Wellness promotion program that provides the motivation, resources and opportunities to develop balanced work and personal Wellness leading to an improved quality of life'. The Wellness Matters Program utilises a wellness model that incorporates physical, emotional, social, intellectual, spiritual and occupational dimensions to delivery health promotion programs involving activity and educative workshops and seminars. The QUT Wellness Matters Program encourages a healthy and productive environment supportive of work - life balance within a developing Wellness culture in order to ultimately provide a model for the community.

The current Manager of QUT Wellness Matters will provide an overview of Wellness and its concepts, discuss the role of Wellness in the workplace and the potential benefits it can bring for both employees and employers.

11.45am

Find out how green business is good business!  
Tony Hall, Green Biz Check

Green Business Is Good Business covers:

• Update on the current global environmental issues
• Likely Australian Government actions and regulations
• What action is corporate Australia taking
• Advantages of sustainability for business sector
• What simple actions responsible businesses can take immediately
• Why green business is good business that saves money, attracts staff and helps the environment.

Tony is a former Associate Professor of Management Consulting and co- founder of greenbizcheck – a corporate environmental certification company. He was previously employed by a number of companies including News Corporation, Thompson Financial and Roche Pharmaceuticals in a wide range of senior management roles. His career has covered accounting, company analysis, international marketing, sales & marketing and leadership development. Trained at Ernst & Young in Sydney, Tony has twelve years management consulting experience. He is the author of two books and Tony holds a B.Ec and MBA from Tulane University, New Orleans, USA. He is passionate about protecting the environment and regularly speaks at conferences on commercial environmental issues.
 

12.30pm

RECLAIM your Inbox!
Donna Hanson, Prime Solutions  
Email: Are You Sabotaging Your Career Success?
Do you feel like a slave to your Inbox?
Does it sometimes seem like all you do is send and receive emails?
If this is the case then this session is for you! Find out how you can avoid email sabotaging your daily productivity and career success.
You will learn:

• The “cost” of email to YOUR LIFE
• How to S-O-S to reduce the volume of email you receive
• Strategies to enable you to work SMARTER and not HARDER with email

Donna Hanson is The Technology Translator.  A former Personal Assistant to the Managing Director of a national company, Donna turns TECHNO-BABBLE into easy-to-understand language.  Donna’s company Prime Solutions Training & Consulting provides training to local and state government departments as well as corporations such as Village Roadshow, BMW and Holden.  Donna has made several appearances on Channel 7’s Sunrise program as an Email Expert and is one of only four people in the world certified to deliver an email productivity program to Microsoft staff.

1:30pm

Lunch

PUTTING IT ALL IN PERSPECTIVE

2:15pm

Sandi Givens wraps up everything you have learned, and gives you strategies to take home and put into practice in your work and personal lives.

3:45pm

Conference Wrap Up & Prize Draws

4:00pm

High Tea

4.30pm

Official Close of Conference